Board Thread:General Discussion/@comment-30334940-20161105133224

Is anyone else having problems with them not Auto-Renewing their payments for their VIP Server? When you create one, it states that it will automatically take out 220R$ monthly to keep your server Active. Well this is the 3rd month now that I have to create a NEW Server because they absolutely WILL NOT live up to their end of the Contract! They keep deactivating my VIP Server and there is NO OPTION to Reactivate it on your own. I have wrote Josh aka Defaultio on both Roblox and Twitter and he REFUSES to contact me back about this matter!! For a Game Creator you wouldn think he would care more about his fans or people that play his games, especially the VIP members because, well we contribute to his paycheck!! But unfortunately, he doesn't grasp the concept of Customer Service and Fan Appreciation!! He has proven this time and time again!!! So if anyone out there can assist me on how to prevent this from the future, That would be GREATLY Appreciated!! Thank you guys. Hopefully I can count on other players of the game/fans since we can't rely on the creator himself.  